Letty
AI-Powered Autonomous EV Rental Platform for Letty in Norway
AI-powered digital self-service rental reducing inspections, costs, and scaling EV operations.
The Challenge
Letty aimed to redefine the EV rental experience through technology.
Rather than relying on traditional, manual rental processes, the goal was to modernise the relationship with customers by creating a fully digital, autonomous, and seamless interaction model.
This required replacing physical handovers, manual inspections, and fragmented workflows with a technology-driven platform capable of delivering real-time vehicle access, operational control, and a frictionless customer journey — while ensuring scalability and cost efficiency.
Rather than relying on traditional, manual rental processes, the goal was to modernise the relationship with customers by creating a fully digital, autonomous, and seamless interaction model.
This required replacing physical handovers, manual inspections, and fragmented workflows with a technology-driven platform capable of delivering real-time vehicle access, operational control, and a frictionless customer journey — while ensuring scalability and cost efficiency.
The solution
Working closely with Letty and its fleet management partner Nexus Ops, Optimizer architected and delivered a fully digital, AI-powered rental platform enabling a seamless end-to-end self-service experience.
The solution integrates booking, payment, identity verification, remote vehicle access, and digital return into a unified and frictionless workflow. We engineered deep integration with the Tesla API and mobility services to enable real-time vehicle control, monitoring, and operational visibility.
AI capabilities were embedded to automate operational processes, reduce manual inspection effort, and streamline damage and incident management. The platform was designed to be secure, scalable, and production-ready, enabling autonomous operations while maintaining full operational control.
The solution integrates booking, payment, identity verification, remote vehicle access, and digital return into a unified and frictionless workflow. We engineered deep integration with the Tesla API and mobility services to enable real-time vehicle control, monitoring, and operational visibility.
AI capabilities were embedded to automate operational processes, reduce manual inspection effort, and streamline damage and incident management. The platform was designed to be secure, scalable, and production-ready, enabling autonomous operations while maintaining full operational control.
The result
The platform significantly reduced manual operational effort, particularly in vehicle inspections and handovers, lowering costs while improving efficiency.
In specific deployments, vehicle utilisation exceeded 80% on weekends and 65% during evening periods on working days, demonstrating the strength of the autonomous, AI-enabled car-sharing model.
The solution enabled optimisation of fleet size, reducing the need for owned vehicles and lowering operational and asset-related costs.
Customers benefit from a fully digital, frictionless rental experience, while Letty strengthened its position as a technology-driven mobility provider capable of scaling EV operations without proportional growth in operational teams.
App da Farmácia
AI Powered digital agent for a group of pharmacies in Portugal
AI-powered WhatsApp assistant automating pharmacy operations and scaling digital customer care.
AI Strategy & AI Pathway Engagement for an Automotive Tesla Services Company
Structured AI Pathway engagement prioritising high-impact initiatives and defining a clear roadmap from strategy to execution.
Instabank
AI Powered digital agent for Instabank in Norway
Humanised AI across voice and text, enabling scalable customer service without increasing headcount.
Digital Company Incorporation AI Platform
AI-driven, centralised company formation delivering faster, more accurate, and reliable incorporation.
Product mindset dedicated team
Dedicated team delivering innovative retail solutions for a leading tech vendor
ULS
Healthcare patient portal for Hospitals and Healthcare Centres
Empowering healthcare with a unified patient portal & mobile app
