In today’s rapidly evolving business landscape, understanding and optimising your processes is key to staying competitive.
Process Intelligence encompasses the analysis, automation, and continuous improvement of business processes to drive efficiency, reduce costs, and enhance decision-making. Optimizer has a long history of applying ARIS methodologies and frameworks to help large and very large corporations bring intelligence to their processes. Our expertise in process automation, analysis, and governance enables businesses to enhance operational efficiency, ensure compliance, and drive continuous improvement. With our customised solutions and deep experience working with ARIS, we offer a comprehensive approach to process intelligence tailored to your organisation’s unique needs.
Approach Based on Process Intelligence Maturity Levels
Optimizer supports organisations at every stage of their process intelligence journey, from those just beginning to understand and document their processes to highly mature companies looking to optimise and innovate. Our tailored approach ensures that regardless of where you are on the maturity spectrum, we can help you build, refine, and enhance your process intelligence capabilities.
Foundational Level:
Initial Process Awareness
Customer Profile: Organisations with minimal or no formal process documentation. Processes are mostly manual and not standardised.
Our Approach
- Establish Process Framework: Begin by setting up the necessary ARIS environments, licenses, and permissions.
- Document AS-IS Processes: Capture the current state of key processes in ARIS, providing a baseline for future improvements.
- Basic Training: Train staff on fundamental process modelling techniques to ensure they can start documenting and managing processes consistently.
- Initial Process Modelling: Guide customers in documenting their initial processes to establish a standard practice.
- Basic Reporting and Integration Identification: Implement basic reports and identify potential integration needs for enhanced process visibility.
- Support and Improvement: Provide continuous support for maintaining the initial process documentation and identifying areas for improvement as the organisation begins to understand its processes.
Structured Level:
Basic Process Management
Customer Profile: Organisations with some documented processes but lacking a structured and standardised approach.
Our Approach
- Current State Evaluation: Assess the existing process documentation and ARIS setup, identifying areas that need structuring.
- Enhance Structure: Implement templates, filters, and user roles to establish a more organised and consistent approach to process documentation.
- Advanced Modeller Training: Provide deeper training on ARIS functionalities to help staff use advanced features like complex diagrams and templates.
- Expand and Refine Processes: Work with the customer to refine existing documentation and expand it to cover more areas, improving consistency and completeness.
- Custom Reports and Basic Integrations: Develop tailored reports and identify straightforward integrations with other systems to improve process management.
- Ongoing Support: Continue to support the structured use of ARIS and refine processes as the organisation grows in its maturity
Advanced Level:
Comprehensive Process Intelligence
Customer Profile: Organisations at this level have well-defined and standardised processes. They actively use ARIS for process management but are looking to leverage their process data for deeper insights and continuous optimisation.
Our Approach
- Advanced Process Management: Maintain and optimise the existing ARIS environment, ensuring processes are managed effectively and kept up-to-date.
- Data-Driven Analysis and Reporting: Develop advanced reports and dashboards to provide deeper insights into process performance, helping the customer identify areas for further optimisation.
- Process Innovation and Integration: Implement advanced integrations with other business systems, enabling real-time data exchange and enhanced analytics.
- Strategic Process Improvement: Collaborate on initiatives that use process intelligence to drive innovation and transformation, helping the organisation adapt and thrive in a changing environment.
Optimised Level:Strategic Process Excellence
Customer Profile: These organisations are highly mature in their process intelligence capabilities, using ARIS strategically across the enterprise. Processes are continuously refined and aligned with business objectives.
Our Approach
- Strategic Process Management: Act as a strategic partner, advising on how to leverage ARIS for enterprise-wide transformation and innovation projects.
- Real-Time Monitoring and Advanced Analytics: Implement real-time process monitoring and predictive analytics to support proactive decision-making and continuous improvement.
- Automated Governance and Compliance: Use ARIS to automate compliance checks and governance processes, ensuring that all business activities align with internal policies and external regulations.
- Continuous Process Optimisation: Support ongoing refinement and optimisation of processes, using data-driven insights to drive improvements and maintain alignment with strategic goals.
Why choose Optimizer for Process Optimisation
Optimizer has a long history of applying ARIS methodologies and frameworks to help large and very large corporations bring intelligence to their processes. Our expertise in process automation, analysis, and governance enables businesses to enhance operational efficiency, ensure compliance, and drive continuous improvement. With our customised solutions and deep experience working with ARIS, we offer a comprehensive approach to process intelligence tailored to your organisation’s unique needs.
We can deliver our services through various engagement models tailored to meet your specific business needs.
Whether you’re looking for expert advice with Technology Consulting, need comprehensive solutions through End to End Projects, or want to extend your team with additional expertise through Team Augmentation, we have the right approach for you. For long-term collaboration, our Dedicated and Managed Teams work as an integrated extension of your organisation, handling all aspects of your IT requirements.